Creating Effective Documentation

Need expert advice on how to develop successful documentation? Try these resources to get ideas on how to improve your online Help and documentation projects.

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Information Consolidation: Organizational Spring Cleaning (Part 3)
In this article, the last installment of the three-part series, we'll cover the remaining steps in the information consolidation process, making it easier for you to take advantage of critical business resources and boost the productivity of your teams. Read More →

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Information Consolidation: Organizational Spring Cleaning (Part 2)
In part one of this three-part article series, we started thinking about why your organization's files might need a good "spring cleaning." Now, in part two, we will outline the initial steps you can use to de-clutter and streamline your company's information assets. Read More →

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Information Consolidation: Organizational Spring Cleaning (Part 1)
It might not be Spring, but it's a great time to think about getting fit and organized...not just personally, but at your workplace, too. Read More →

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Training Content Review Guidelines
Use this resource to guide your hands-on review of training content. Your expertise and knowledge in the content area is important to the development of accurate and useful training materials. Read More →

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Document Review Checklist
It's important to strive for quality, consistency, and effectiveness in all documentation projects. To achieve these goals, we have created the following review checklist to ensure accuracy when editing your documents. Read More →